WATSBRIDGE SOLUTIONS
Closer conversations.
Clearer follow-up.
Bring customer conversations, context and follow-up together. For independent professionals, local businesses, online shops and small teams.
Start with what you want to improve.
Choose the customer situation first, then the workflow that can support it.
Turn news into a conversation.
WhatsApp newsletters. Share useful news, a launch or an event with customers who have opted in, and give them a clear reason to respond.
Give customers a reason to return.
Customer reactivation. Reconnect with existing customers through a relevant message and a considered follow-up.
Reduce repeated order questions.
Order updates. Keep customers informed at verified order stages and retain the context when they reply.
Help customers past a purchase hesitation.
Cart recovery. Give eligible customers a useful route back to an unfinished purchase, with a limited sequence and a clear stop.
Keep the team on the same page.
WhatsApp CRM. Keep the available customer context, assign conversations and organise the next step. Rule-based automation and optional AI have separate availability.
Be there before the decision.
Product and service enquiries. Answer a question about an option, availability or a quote, then make the next step clear.
The free Chat Button is available now. CRM and automated workflows follow beta availability; the optional AI Agent is in development. Review the platform pages for scope and timing.
From an enquiry to a clear next step.
Illustrative customer journey. A service business or shop can use the same principle; the information available depends on the connected setup.
- The customer asks: “Which option fits what I need?”
- The team checks the context: the request, earlier exchanges and relevant information available.
- A person answers usefully: explain the choice and provide the appropriate next step.
- The follow-up has an owner: continue the conversation when the customer comes back.
A quick acknowledgement, a useful answer and a completed sale are different outcomes. Each deserves its own measure.
Choose how to use WatsBridge.
WordPress & WooCommerce
Start with the available free WordPress Chat Button, or review the separate CRM beta and supported WooCommerce workflows.
Shopify
In development. Beta targeted for around one month after the public WooCommerce beta launch, subject to readiness.
Standalone
Planned for the first half of 2027. A browser-based WatsBridge workspace without requiring WordPress or Shopify.
Custom
On request. Discuss a connection or workflow for your business, subject to a feasibility review and a project-specific quote.
See what happened in a real campaign.
Explore the reported results from our 360-customer campaign, then compare the evidence for WhatsApp and email.
Start with the time you spend today.
The calculator uses working hours and time spent on orders, customer relationships and newsletters. You can review the estimate and copy it into an enquiry.
Not sure which workflow comes first?
Describe the repeated work or the customer question you deal with most often. We can use it as a starting point.
